Contact

FAQ

Why choose our services?

Because we are jewellers with a long tradition and experience in the trade. Jewellery is our passion and we have been trained in various techniques, both ancient and contemporary. This allows us to develop a wide variety of unique and personalised pieces for our clients.

How do we work in Taller de Orfebres?

We understand that each design and project is unique. Therefore, we customise each development path according to the needs of our clients. Some arrive with clear and defined ideas, while others require advice on the choice of materials and techniques. In all cases, we are dedicated to ensuring a positive and satisfying experience for our clients.

What services does Taller de Orfebres offer?

At Taller de Orfebres we offer a wide range of services including custom jewellery making, jewellery repair and maintenance, 3D design and prototyping, and the production of jewellery collections for designers and brands. We specialise in both fine and handcrafted jewellery, combining traditional techniques with advanced technologies.

Where is Taller de Orfebres located and how can I visit it?

Our workshop is located in the heart of Barcelona, a strategic location that allows us to work with designers and brands from all over Spain and Europe. To visit us, you can contact us directly by phone: +34 931 161 256; mobile: +34 611 514 570; or email: .

What should I do if I am interested in your services?

To facilitate the process, we suggest you send us an email (info@tallerdeorfebres) with your contact details and a description of the service you are looking for. This allows us to prepare a more effective and detailed response when we contact you.

Do you make personalised jewellery?

Yes, we make personalised jewellery from scratch or we can personalise jewellery that you already have and don't wear. We adapt the pieces to your tastes and needs, giving them a new aesthetic and meaning.

What types of personalised jewellery does Taller de Orfebres make?

At Taller de Orfebres we manufacture a wide variety of custom jewellery, including rings, necklaces, bracelets, earrings and unique designer pieces. We specialise in creating jewellery that reflects the personality and desires of our customers, using both traditional techniques and modern technologies.

What materials do you use in the manufacture of jewellery at Taller de Orfebres?

We use a variety of high-quality materials in the manufacture of our jewellery, including gold, silver, platinum and precious stones such as diamonds, rubies, emeralds and sapphires. We also work with innovative materials and advanced techniques to ensure the durability and beauty of each piece.

Do you offer jewellery repair and maintenance services?

Yes, we offer complete jewellery repair and maintenance services. We can undertake any type of repair, restoration or transformation. Our team of experts can carry out soldering repairs, stone setting, polishing, cleaning and restoration of antique pieces, ensuring that your jewellery remains in perfect condition and retains its value and beauty. In addition, we have the laser welding technology to solve the most complex repairs.

Do you restore and repair antique jewellery?

Yes, we can restore and repair antique jewellery. Laser welding is an excellent tool for repairing badly damaged jewellery or jewellery with delicate elements, allowing precise and high quality solutions.

Can you reuse gold from jewellery I no longer wear?

Yes, we can reuse gold from jewellery that you no longer wear, as long as it's gold of the highest quality (750 thousandths). This allows us to create new pieces from existing materials, combining sustainability and creativity.

Do you make all your jewellery by hand?

We deeply value craftsmanship in jewellery, but we also incorporate modern technologies such as 3D prototyping. This allows us to offer efficient and precise solutions in the making of your jewellery, combining the best of both techniques to meet any challenge.

How is the 3D jewellery design and prototyping process at Taller de Orfebres?

The 3D design and prototyping process begins with an initial consultation to understand your ideas and needs. We use advanced 3D modelling software to create a detailed design, which is then converted into a physical prototype using 3D printing. This method allows us to make precise adjustments and ensure that the final part meets your expectations.

What if I am not sure how to develop my collection?

At Taller de Orfebres we love to develop new projects together with our clients. If you don't have a clear idea, don't worry. We will help you realise your vision, offering advice and support at every stage of the process.

What is fine jewellery and how is it made at Taller de Orfebres?

Fine jewellery represents the most refined and exclusive in the world of jewellery. At Taller de Orfebres we make fine jewellery using traditional and modern techniques such as gem-setting, filigree, engraving and enamelling. Each piece is unique and designed to reflect excellence in craftsmanship, beauty and durability.

What differentiates Taller de Orfebres's handmade jewellery from other jewellery shops?

Our handcrafted jewellery is distinguished by its authenticity, originality and attention to detail. Each piece is handcrafted by experienced artisans who combine traditional techniques with contemporary designs. This ensures that each piece of jewellery is unique, meaningful and of the highest quality.

How do I know my ring size for a custom order?

To know your ring size, you can visit our workshop in Barcelona where we will help you to measure your exact size. If you can't visit us, we offer online guides and methods so you can measure your size accurately at home.

How long does it take to complete a personalised jewellery order?

The turnaround time for a personalised jewellery order varies depending on the complexity of the design. Generally, final delivery is usually within a third week of the initial enquiry. And we always keep our customers informed at every stage of the process.

Can I bring my own jewellery design to be made?

Yes, you can bring your own design and our artisans will work with you to bring it to life. We will evaluate the design and offer suggestions to improve the functionality and aesthetics of the jewellery, ensuring that the end result is exactly what you want.

Do you offer advice on jewellery design for new entrepreneurs?

Yes, we provide personalised advice to designers, artists and entrepreneurs looking to create and produce their own jewellery collections. Our team will help you optimise manufacturing processes, choose the best materials and techniques, and develop innovative and profitable products.

What are the payment process and return policies at Taller de Orfebres?

Payment processes are usually carried out by bank transfers, and refund policies vary according to the type of product and service contracted.

What care should I take with my jewellery to ensure its durability?

To ensure the durability of your jewellery, we recommend that you clean it regularly with suitable products, store it in a safe place and avoid contact with aggressive chemicals. We also offer professional cleaning and maintenance services to keep your jewellery in perfect condition.

Do you offer domestic and international shipping and delivery services?

Yes, we offer both domestic and international shipping and delivery services. We work with reliable couriers to ensure that your jewellery arrives safely and on time. Shipping costs and times vary depending on location and type of service selected.